Collection Overview
Improving patient experience and health outcomes remain the defining goals of healthcare. Health systems worldwide are working to improve population health, strengthen quality and safety, reduce unnecessary cost, address inequities, and build more sustainable models of care.
Yet the terms patient experience, patient-reported outcomes, and value are often used interchangeably, but measured and discussed separately. These concepts are closely connected, but their relationships and distinctions are not always well understood. This lack of clarity yields missed opportunities to improve care and demonstrate value that matters most to patients.
The Journal of Patient Experience (JPX), in collaboration with the International Consortium for Health Outcomes Measurement (ICHOM), invites submissions for a Special Collection exploring how health care organizations are applying real-world action in patient experience, patient-reported outcomes, and value-based care to improve health and care at team, organizational, and regional/national levels.
ICHOM defines value as the health outcomes that patients experience relative to the cost of delivering those outcomes. Value-based healthcare, or VBHC, therefore, is the discipline of structuring, resourcing and delivering health care that achieves the best possible outcomes for patients while efficiently managing costs and resources. By restructuring care-delivery around outcomes, and promoting superior outcomes with financial incentives, health care systems will improve quality, curb unwarranted care, and move payment away from volume of activities to the health and functioning of people.
(Learn more about ICHOM: https://www.ichom.org/ )
Value is strengthened by communication with patients, trust, teaming, relationships, equity, workforce well-being, and the experiences that shape care.
We welcome original research, implementation studies, quality improvement initiatives, patient and caregiver perspectives, and expert insights. We are particularly interested in work that helps clarify the relationship between patient experience, patient-reported outcomes, and value. Competitive submissions will offer practical lessons, measurable impact, and/or implementation strategies that healthcare organizations can apply in real-world settings. Submissions focused primarily on technical clinical outcomes without clear implications for patient experience, healthcare delivery, or implementation are outside the scope of this collection.
Focus Areas
We welcome submissions that advance understanding of the relationship between patient experience, patient-reported outcomes, and value-based care. The following focus areas are intended to illustrate the scope of the collection rather than limit it.
- Focus Area 1: Measuring What Matters
High-value care depends on measuring outcomes and experiences that matter most to patients. We welcome work that advances the development, implementation, interpretation, or meaningful use of patient-reported experience measures (PREMs), patient-reported outcome measures (PROMs), and other approaches that support better decision-making and continuous improvement.
Representative topics include: Integration of patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs); Measuring outcomes that matter most to patients; Patient-centered performance measurement; Using outcomes and experience data to improve care; Benchmarking and value measurement; Learning health systems and continuous improvement; Practical implementation of standardized outcome measurement
- Focus Area 2: Improving Care Through Experience and Outcomes
Patient experience and health outcomes are shaped by the way care is designed and delivered. We encourage submissions that examine practical strategies for improving communication, strengthening partnerships with patients and families, advancing health equity, and redesigning care to achieve better outcomes and experiences.
Representative topics include: Care redesign informed by patient-reported outcomes and experiences; Shared decision making; Relationship-centered care; Care coordination across the continuum; Co-design with patients and families; Improving health equity through value-based care; Demonstrating measurable improvements in patient and workforce experience; Improving team communication; Clinician-patient partnerships
- Focus Area 3: Advancing Value Through Innovation
Technology is transforming how organizations collect, interpret, and apply patient-centered data. We welcome work that demonstrates how digital innovation can improve patient experience, support outcome measurement, reduce burden, and advance value-based care.
Representative topics include: Digital collection of PROMs and PREMs; Artificial intelligence to support patient-centered care; Digital health and remote monitoring; Clinical decision support informed by patient-reported data; Workflow redesign that reduces burden for patients and clinicians; Data analytics that improve value-based decision making; Technology that strengthens patient engagement
- Focus Area 4: Leading Sustainable Systems of Care
Creating value requires strong leadership, healthy organizational cultures, and an engaged workforce. We seek submissions that explore how leadership, policy, education, and workforce well-being contribute to sustainable, person-centered systems of care.
Representative topics include: Workforce experience and well-being as drivers of value; Leadership strategies for value-based transformation; Organizational culture that supports patient-centered care; Payment and reimbursement models that reward value; Scaling and sustaining value-based care; Quality improvement that improves outcomes, experience, and efficiency; Education and capability building for value-based healthcare
Why This Matters Now
Healthcare is increasingly rewarded for value, yet organizations continue to struggle with integrating patient experience and outcomes. Healthcare continues to evolve toward models that reward better outcomes rather than greater volumes of care. At the same time, organizations are working to improve patient experience, reduce disparities, strengthen workforce well-being, and build more sustainable systems of care. Although patient experience, patient-reported outcomes, quality, and value are closely connected, they are often measured and evaluated independently. This creates missed opportunities to understand how these dimensions work together to improve health and care.
This Special Collection provides an opportunity to advance the growing evidence demonstrating how patient experience, patient-reported outcomes, and value-based care can be integrated to improve care delivery, organizational performance, and the outcomes that matter most to patients. We are particularly interested in submissions that offer practical lessons, innovative approaches, implementation strategies, and measurable impact.
The collection welcomes contributions from clinicians, researchers, healthcare leaders, patient experience professionals, quality and safety experts, implementation scientists, educators, policymakers, patients, family members, caregivers, and interdisciplinary teams.
Published in the Journal of Patient Experience, accepted articles will reach an international audience through a peer-reviewed, fully open-access journal with broad visibility and indexing. Together, JPX and ICHOM seek to advance evidence that translates into meaningful improvements in patient experience, health outcomes, and value-based care.
Submission Details
Submission Deadline: June 30, 2027
Manuscripts may be submitted at any time before the deadline. Accepted articles will be published online on a rolling basis following peer review and acceptance.
Publication Benefits: Accepted Special Collection manuscripts are published as full articles in the Journal of Patient Experience through the journal’s standard continuous publication process. In addition to appearing alongside all JPX content, accepted articles will also be featured within this Special Collection, providing additional visibility and helping readers discover your work alongside other contributions focused on value-based healthcare experiences and outcomes. Articles are indexed through the journal’s standard indexing services. Accepted articles benefit from a 50% Article Processing Charge (APC) discount.
Eligible Article Types: The Journal of Patient Experience welcomes submissions in the following article types:
- Research Articles – Original qualitative, quantitative, or mixed-methods research that advances knowledge and practice related to health and care experiences.
- Research Briefs – Concise reports of original research, including pilot studies, preliminary findings, or smaller investigations with practical implications.
- Industry Insights – Evidence-informed perspectives from clinicians, researchers, leaders, and other professionals that translate evidence into practical application.
- Patient Perspectives – Firsthand accounts from patients, family members, or informal caregivers that offer meaningful insights into lived experiences and are supported by relevant evidence where appropriate.
Author Guidelines: Authors are encouraged to review the Journal of Patient Experience Author Guidelines before submission to ensure their manuscript aligns with the appropriate article type and formatting requirements. Review the JPX Author Guidelines: https://journals.sagepub.com/author-instructions/JPX
About The Journal of Patient Experience and The International Consortium for Health Outcomes Measurement (ICHOM)
The Journal of Patient Experience (JPX) is an international, peer-reviewed, fully open-access journal dedicated to advancing research, innovation, and practical strategies that improve the experiences of patients, families, communities, and the healthcare workforce. The journal publishes original research, implementation studies, quality improvement initiatives, expert insights, and patient perspectives that help translate evidence into meaningful improvements in health and care. JPX is indexed in PubMed Central (PMC), Scopus, ProQuest, and the Emerging Sources Citation Index (ESCI) and currently holds a 2.0 Impact Factor (5-year Impact Factor: 2.3).
Learn more about JPX: https://journals.sagepub.com/author-instructions/JPX
The International Consortium for Health Outcomes Measurement (ICHOM) is a global nonprofit organization that works with patients, clinicians, researchers, health systems, and policymakers to define and promote the use of standardized measures of the outcomes that matter most to patients. Through international collaboration and the adoption of patient-centered outcome measurement, ICHOM helps healthcare organizations improve care and advance value-based healthcare worldwide.
Learn more about ICHOM: https://www.ichom.org/
Associate and Guest Editors
Guest Editor
Yasmine Saoud, PhD, Project Manager, International Consortium for Health Outcomes Measurement (ICHOM)
Associate Editor
Dott. Filippo Giliberti, HBA, MSc EBHC, Chief Executive Officer, Villabella Institute for Complex Care
ICHOM provides strategic input on the collection and encourages submissions from its global community. All final editorial decisions, including peer review and acceptance, are conducted independently by the Journal of Patient Experience editorial team in accordance with the journal’s standard editorial policies.
Questions
Contact Journal of Patient Experience Editorial Team
Email: jpx@sagepub.com
Subject Line: Inquiry re: VBHC Special Collection
Sarah Gray webpage copy:
Call for Submissions: Patient Experience, Outcomes, and Value-Based Care
ICHOM is collaborating with the Journal of Patient Experience (JPX) on a new Special Collection exploring the relationship between patient experience, patient-reported outcomes and value-based healthcare — and we are inviting contributions from across the global healthcare community.
Why this matters
Healthcare systems around the world are increasingly focused on improving outcomes while delivering more sustainable, equitable and patient-centered care. Yet patient experience, patient-reported outcomes and value are still often measured and considered separately.
This Special Collection aims to bring these areas together, showcasing how healthcare organizations and teams are translating these principles into real-world practice and using them to improve care, organizational performance and, most importantly, the outcomes that matter to patients.
What are we looking for?
We are looking for contributions that demonstrate practical approaches, implementation strategies, innovative thinking and measurable impact across patient experience, outcomes and value-based care.
Areas of interest include:
- Measuring what matters – including the implementation and use of PROMs and PREMs, patient-centered performance measurement, benchmarking and standardized outcome measurement.
- Improving care through experience and outcomes – including care redesign, shared decision-making, patient and family co-design, health equity, care coordination and clinician-patient partnerships.
- Advancing value through innovation – including digital collection of PROMs and PREMs, artificial intelligence, remote monitoring, clinical decision support and technology that strengthens patient engagement.
- Leading sustainable systems of care – including leadership, organizational culture, workforce well-being, value-based payment models, education and approaches to scaling and sustaining value-based care.
We welcome original research, implementation studies, quality improvement initiatives, patient and caregiver perspectives, and expert insights. Contributions should offer clear relevance to patient experience, healthcare delivery or implementation.
The collection is open to clinicians, researchers, healthcare leaders, patient experience professionals, quality and safety experts, educators, policymakers, patients, family members, caregivers and interdisciplinary teams.
Submit your work
The submission deadline is June 30, 2027, with manuscripts accepted at any point before the deadline and successful articles published online on a rolling basis following peer review and acceptance.
Accepted manuscripts will receive a 50% discount on the Article Processing Charge (APC).
We encourage members of the ICHOM community who are advancing patient-centered outcomes and value-based healthcare in practice to share their experiences, evidence and learning through this Special Collection.
Find out more and review the submission guidelines.
