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ICHOM Case Studies

Stanford Health Care

A SEAMLESS OUTCOMES DATA CAPTURE MODEL

In this video, members of a multidisciplinary team at a top-ranking specialist academic center in Northern California, USA talk about their successes and challenges while trying to capture outcomes that matter most to patients. Stanford Health Care wanted to quantify how their clinicians were performing which required an understanding about how each patient was doing following procedures. In order to effectively and efficiently collect patient-centered data, Stanford Health Care integrated outcome measures into their electronic medical record (EMR) system which allowed for more patient engagement and a wider scope of information available for clinicians. This journey has improved patient experience by reducing downtime and has enhanced clinician experience by effectively focusing on a primary complaint.
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THE SANTEON HOSPITALS

COLLABORATING FOR VALUE: THE SANTEON HOSPITALS IN THE NETHERLANDS

This case study explores the journey of 6 independently run hospitals in the Netherlands that formed an alliance to enable close collaboration focused on patient care and quality improvement. This article provides various examples of how standardized outcomes collection leads to improved efficiency in resource use and treatment choices, and aids in identifying areas to improve patient experience while reducing redundant expenditures. The process is presented in a streamlined manner so other healthcare organizations may begin preparing to replicate the implementation of standardized outcomes.
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ABUHB WALES

IMPLEMENTING ICHOM’S STANDARD SET OF OUTCOMES

This case study explores the journey and lessons learned from the Aneurin Bevan University Health Board (ABUHB) during a pilot implementation project of standardized outcomes for Parkinson's Disease. The three primary steps taken during the implementation of this continuous quality improvement project are explored in-depth including the multidisciplinary team formation, process mapping to identify areas for improvement, and information technology restructuring.
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CADOSA

IMPLEMENTING ICHOM’S STANDARD SET OF OUTCOMES: CADOSA

This case study explores the implementation of standardized outcome measurement for Coronary Artery Disease across all four public tertiary hospitals in the state of South Australia. This information was effectively leveraged to demonstrate the vast potential for global benchmarking which can lead to numerous clinical care improvements.
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ERASMUS MEDICAL CENTRE

IMPLEMENTING ICHOM’S STANDARD SET OF OUTCOMES: ERASMUS MEDICAL CENTRE – THE NETHERLANDS

This case study follows an academic medical centre in Rotterdam, Netherlands during its journey to shift toward Value-Based Health Care (VBHC) with various pilot projects including implementation of the ICHOM Cleft Lip and Palate Set. Specifically, this article explores development of the project team, how patient pathways were restructured, and detailed information on healthcare informatics. This case study serves as an example for organizations looking to incorporate smaller pilot studies into routine daily practice during their shift to VBHC.
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BLUE CROSS BLUE SHIELD

ALIGNING PAYERS AND PROVIDERS AROUND VALUE: BLUE CROSS BLUE SHIELD OF MICHIGAN’S COLLABORATIVE QUALITY INITIATIVES

This case study explores the framework for a Value-Based Health Care model in the United States at the state level. This framework has led to improved outcomes for patients and providers at lower costs for payers resulting in benefit for all involved parties. Further, this case study explores the importance of having clinician-led teams engaged in this process with an emphasis on learning and humility rather than performance.
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STANFORD HEALTH CARE

A SEAMLESS OUTCOMES DATA CAPTURE SOLUTION

This case study examines the continuous quality improvement process used by Stanford Health Care to drive vast improvements in routine patient care. This article explores the impact of identifying downtime in clinic processes and how to engage patients during this time while standardizing data collection. Additionally, Stanford Health Care reimagined the role of each member in the multidisciplinary team to ensure effective and efficient communication between all team members.
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BCCG

Leveraging Standard Sets for Value-Based Purchasing

This case study examines development of a five-year partnership contract centered around musculoskeletal care in the UK using a capitation-based funding formula with financial incentives for delivering improved patient and clinical outcomes. Additionally, this case study dives into the benefits of Value-Based Payment for all parties involved.
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Physician Perspective

WHY MEASURE OUTCOMES

This case study explores why patient-centered outcome measures are pivotal in improving patient engagement during the care process. Both Jason Sarfo-Annin, MD and Hartwig Huland, MD share their perspectives on the importance of collecting standardized patient-centered outcome measures.
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NHS Breaks Barriers

PROMOTING PUBLIC REPORTING OF INDIVIDUAL PHYSICIANS OUTCOMES

This case study explores the importance of standardized outcome measurement and transparency in reporting as an aid to rebuild public trust in health care.
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