Working at ICHOM

ICHOM has an ambitious goal: to transform health care around the world by focusing on the results that matter most to patients. This is the aspiration – the vision – that drives our team. It’s what makes working at ICHOM challenging, exciting, and inspiring. It’s what attracts driven, hard-working, intelligent individuals from around the world. And it’s what ensures that no two days at ICHOM are ever the same.

Director of Implementation

ICHOM is a non-profit organization committed to transforming health care to a value-based system through universal measurement and the reporting of patient outcomes. ICHOM was co-founded in November 2012 by Professor Michael Porter of Harvard Business School, the Boston Consulting Group, and the Karolinska Institutet in Sweden. Its mission is to unlock the potential of value-based health care (VBH) by defining global Standard Sets of outcome measures that really matter to patients for the most relevant medical conditions and by driving adoption and reporting of these measures worldwide.

We believe adoption of a global outcome standard will:
Duties include, but are not limited to

  • • Help patients better choose the right treatments and providers for their needs.
  • • Enable providers to benchmark and compare how well they are meeting the needs of their patients compared to their peers, thus driving collaborative learning and improvement.
  • • Allow payers to contract on the value of care delivered, not simply volume.

Our three primary activities are: Standard Set development, Implementation support, and Benchmarking.

  • • ICHOM supports the implementation of Standard Sets through two models. The first involves communities of hospitals collaborating to implement a single Standard Set and is centrally project managed by ICHOM through a structured series of community calls, facilitating participants through key actions of the implementation process. The second is a higher touch model, which uses a mixture of 1:1 remote project management along with on-site visits timed to assist with the key
    implementation steps.
  • Lastly, the Implementation Team focuses upon propagating the benefits of VBH and outcomes measurement through the delivery of courses, educational offerings and conferences.

ICHOM is a rapidly growing organization with offices in Boston and London that is gaining considerable traction worldwide. Currently over 400 organizations are measuring the ICHOM standard sets across 32 countries. We have ~25 employees and are now seeking a Director of Implementation, who will work with our Vice-President of Implementation on driving the implementation of our Standard Sets across the globe. Joining ICHOM will provide you with the opportunity to work in a dynamic and entrepreneurial environment with the real ability to significantly influence global health care delivery. Working with internationally prestigious and leading edge health care clients and systems.

Duties & Responsibilities

  • • To work with and support the Vice-President of Implementation in the strategic development of the Implementation directorate, business development opportunities and the operational management of implementation projects.
  • • This post reports to the Vice-President of Implementation and has a global focus.
  • • Managing and supervising Project Leaders regarding implementation projects, tracking milestones and project delivery. Providing subject matter advice, problem solving guidance and developmental support.
  • • To engage with senior stakeholders and c-suite teams regarding project delivery and business development.
  • • To support the development of new service offerings with regard to increasing the adoption of
    outcome measures and education around value-based-health care (VBH) care.
  • • To deliver presentations and speak at conferences in a global setting to build the awareness of VBH. Audience stakeholders include regional and national governments, hospitals, payers and insurers.
  • • There will be international travel at least once a month.

Qualifications and Experience

  • • You will have a strong background and significant experience in the healthcare sector, this maybe in a clinical, operational, consulting, economics or policy role. You will have operated at senior managerial level roles and be used to working with c-suite teams.
  • • With an interest in service and quality improvement and outcome measurement. Possessing experience or interest in new models of care and international healthcare systems.
  • • Experience of managing teams and successful project and complex programme delivery.
  • • Strong emotional intelligence, the ability to influence without authority and form successful interpersonal relationships. Being credible speaker who is able to engage with a wide variety of audiences. The ability to think creatively and critically and is comfortable in dealing with ambiguity.
  • • Advanced degree – MA/MPH/PhD/MSc/MBA desirable. IT literate and familiarity with MS Office.
  • • Fluency in more than one language is desirable but not essential.

Time Commitment and Compensation
Full time and commensurate with experience.

Timeline
Closing date is January 20th 2017.
Interviews early February 2017.
Successful applicant to commence as soon as possible.

Location
Central London, UK

Application Procedure
Interested candidates should send a CV/Résumé (no longer than 2 sides A4) and a cover letter (no longer
than 1 side A4) including your current remuneration to Dr. Rishi Hazarika, VP Implementation at
rishi@ichom.org.

Implementation Project Leader

ICHOM is a non-profit organization committed to transforming health care to a value-based system through universal measurement and the reporting of patient outcomes. ICHOM was co-founded in November 2012 by Professor Michael Porter of Harvard Business School, the Boston Consulting Group, and the Karolinska Institutet in Sweden. Its mission is to unlock the potential of value-based health care (VBH) by defining global Standard Sets of outcome measures that really matter to patients for the most relevant medical conditions and by driving adoption and reporting of these measures worldwide.

We believe adoption of a global outcome standards for medical conditions will:
Duties include, but are not limited to

  • • Help patients better choose the right treatments and providers for their needs.
  • • Enable providers to benchmark and compare how well they are meeting the needs of their patients
    compared to their peers, thus driving collaborative learning and improvement.
  • • Allow payers to contract on the value of care delivered, not simply volume.

Our three primary activities are: Standard Set development, Implementation support, and Benchmarking.

  • • ICHOM supports the implementation of Standard Sets through two models. The first involves communities of hospitals collaborating to implement a single Standard Set and is centrally project managed by ICHOM through a structured series of community calls, facilitating participants through key actions of the implementation process. The second is a higher touch model, which uses a mixture of 1:1 remote project management along with on-site visits timed to assist with the key implementation steps.
  • Lastly, the Implementation Team focuses upon propagating the benefits of VBH and outcomes measurement through the delivery of courses, educational offerings and conferences.

ICHOM is a rapidly growing organization with offices in Boston and London that is gaining considerable traction worldwide. Currently over 400 organizations are measuring the ICHOM standard sets across 32 countries. We have ~25 employees and are now seeking a Director of Implementation, who will work with our Vice-President of Implementation on driving the implementation of our Standard Sets across the globe. Joining ICHOM will provide you with the opportunity to work in a dynamic and entrepreneurial environment with the real ability to significantly influence global health care delivery. Working with internationally prestigious and leading edge health care clients and systems.

Duties & Responsibilities

  • • To operationally manage and drive the implementation of outcome measure sets within health care organizations and manage the execution of ICHOM regional and national conferences.
  • • This will involve advisory support and consulting like skills and robust project management, interacting with senior stakeholders in a virtual or on site manner.
  • • Aiding the Implementation Directorate in business development opportunities and developing new products and services based around value-based-health care.
  • • Delivering presentations, courses, workshops and speeches in an international setting. Audience stakeholders include regional and national governments, hospitals, payers and insurers.
  • • The Project Leader will have particular focus on the North and South American and Australasian markets. The role will be a 50/50 split between conference/event management and implementation support.
  • • There will be international travel at least once a month.

Qualifications and Experience

  • • This is a role for an ambitious individual willing to take responsibility for the delivery of business critical projects and managing a variety of senior stakeholder interactions.
  • • You will have a background of delivery in the healthcare sector, this maybe in a clinical, operational, consulting, policy or economics role. With an interest in service and quality improvement and outcome measurement. Possessing an interest in knowledge management and education.
  • • Experience of successful project and complex programme and event delivery.
  • • Strong emotional intelligence, presentation skills, the ability to influence without authority and form successful interpersonal relationships.
  • • The ability to think creatively and critically and who is comfortable in dealing with ambiguity.
  • • Advanced degree – MA/MPH/PhD/MSc/MBA desirable. IT literate and familiarity with MS Office.
  • • Fluency in more than one language is desirable but not essential.

Time Commitment and Compensation
Full time and commensurate with experience.

Timeline
Closing date is January 20th 2017.
Interviews early February 2017.
Successful applicant to commence as soon as possible.

Location
Boston, USA

Application Procedure
Interested candidates should send a CV/Résumé (no longer than 2 sides A4) and a cover letter (no longer
than 1 side A4) including your current remuneration to Dr. Rishi Hazarika, VP Implementation at
rishi@ichom.org.

ICHOM Standardisation Project Leader

ICHOM is a non-profit organization committed to transforming health care to a value-based system through universal measurement and reporting of patient outcomes. ICHOM was co-founded in November 2012, by Professor Michael Porter of Harvard Business School, the Boston Consulting Group, and the Karolinska Institutet in Sweden.

One of ICHOM’s primary activities is the development of global Standard Sets by medical condition or population. Standard Sets are the most essential outcomes that all providers should collect, along with an essential set of baseline patient characteristics for risk adjustment. To develop these standards, ICHOM brings together Working Groups composed of clinical leaders, registry leaders, and patients and leads them through a structured, consensus-driven process. ICHOM also supports organisations to implement and measure our global standards of outcomes that truly matter to patients by medical condition and will launch a benchmarking programme in May 2016.

We believe measurement and reporting of ICHOM Standard Sets will:
Duties include, but are not limited to

  • • Help patients better choose the right treatments and providers for their needs
  • • Enable providers to benchmark and compare how well they are meeting the needs of their patients compared to their peers
  • • Allow payors to contract on the value of care delivered, not simply volume

ICHOM is a rapidly growing organisation that is gaining considerable traction worldwide. We believe in growing our employees, their personal development, and see this position as an excellent starting point for someone looking to progress their career in a fast-paced environment that adds value to healthcare systems worldwide.

Duties & Responsibilities
We are seeking a Project Leader who can lead standardisation efforts across the area of mental health. Duties include, but are not limited to:

  • •Recruiting and managing relationships with international medical experts and patient advocacy representatives.
  • • Defining project plans, setting milestones, running meetings and patient focus groups, and coordinating the efforts of around 15-25 senior medical experts in any given working group.
  • • Recruiting and managing a research support team composed of a research assistant and research fellow.
  • • Overseeing publications and reports by working group members to announce the standard set of measures and compare initial benchmarks across systems.
  • • Planning the marketing phase to drive adoption of ICHOM’s standard sets around the world.
  • • Recruiting and managing relationships with physicians and senior management within our implementation partners.
  • • Planning the implementation phase to drive adoption of ICHOM’s Standard Sets.
  • • Running on-site events/community teleconferences in order to facilitate the adoption and implementation of our Standard Sets of outcomes.
  • • Performing data analysis.
  • • Developing engagement models and securing engagements with external stakeholders.
  • • Designing and implementing projects in collaboration with external stakeholders.
  • • Producing and delivering presentations and running meetings.
  • • Writing business-style case studies and articles targeted at a diverse audience of senior health care stakeholders.

Qualifications and work experience

  • • Experience working in health care delivery is required.
  • • Experience working in mental health care delivery/change management/system transformation is highly desirable.
  • • Experience of writing and publishing articles, case studies and/or reports.
  • • Demonstrated leadership experience is required.
  • • Specific experience in project management and/or research is highly desirable.
  • • A medical degree is highly desirable.
  • • An MPH/MBA is highly desirable.
  • • Fluency in another language is desirable.
  • • Experience in business development is desirable.

Additional characteristics

  • • A strong passion for improving healthcare delivery is essential.
  • • Fluency in English as a primary written and spoken language is required.
  • • Ability to work from Central London, UK or Boston, USA and to travel internationally, sometimes at short notice is required.
  • • The successful candidate will demonstrate strong conceptual ability; high quality of mind; excellent writing skills; the ability to work productively under time pressure; ability to interact successfully with senior leaders; the capacity to work well with others and independently; willingness to travel (the travel expected is modest); strong computer skills including, but not limited to, Microsoft PowerPoint; and comfort in an academic environment.

Timeline
The position will begin in December 2016/January 2017. At least a one-year minimum commitment is required.

Location
Central London, UK / Boston, USA

Salary
Salary will be commensurate with experience.

Application Procedure
Interested candidates should send a CV/Résumé (no longer than 2 A4 sides) and cover letter (1 side A4) by 17.00 GMT 31st December 2016 to Dr. Charlotte Roberts, VP of Standardisation (c.roberts@ichom.org).

ICHOM Standardisation Associate

ICHOM is a non-profit organisation committed to transforming health care to a value-based system through universal measurement and reporting of patient outcomes. ICHOM was co-founded in November, 2012 by Professor Michael Porter of Harvard Business School, the Boston Consulting Group, and the Karolinska Institutet in Sweden (visit www.ichom.org for further background).

One of ICHOM’s primary activities is the development of global Standard Sets by medical condition. Standard Sets are the most essential outcomes that all providers should collect, along with an essential set of baseline patient characteristics for risk adjustment. To develop these standards, ICHOM brings together Working Groups composed of clinical leaders, registry leaders, and patients and leads them through a structured, consensus-driven process.

We believe measurement and reporting of ICHOM Standard Sets will:
Duties include, but are not limited to

  • • Help patients better choose the right treatments and providers for their needs
  • • Enable providers to benchmark and compare how well they are meeting the needs of their patients compared to their peers
  • • Allow payors to contract on the value of care delivered, not simply volume

In addition to developing Standard Sets, ICHOM helps organisations to implement and measure outcomes in their clinical practice. This involves collaboration with technology companies to improve the electronic data capture of our Sets and capability-building with providers to help them adapt clinic workflow to both collect and act on outcomes data. In 2016, ICHOM will launch its global outcomes benchmarking program, which will build on its standardisation and implementation work to pool outcomes data across international institutions. We believe global outcomes benchmarks will set the stage for more rapid learning and improvement.

We are seeking a Standardisation Associate who is interested to contribute meaningfully to ICHOM’s progress across this strategic agenda.

Duties & Responsibilities
The Standardisation Associate will work alongside ICHOM Standardisation Vice-Presidents, Directors, Project Leaders, and their Working Groups to perform the following functions:

  • • Conduct research in clinical areas to guide decisions of when to start a Working Group
  • • Support systematic reviews of the literature
  • • Support the Working Group process:
  • o Document minutes and decisions taken during Working Group calls
  • o Produce finalised products (flyers, reference guides, and sample questionnaires) at the close of the Working Group. For examples of these products, visit http://www.ichom.org/project/advanced-prostate-cancer/)
  • • Support community engagement and marketing of Standard Set materials:
  • • Prepare materials (abstracts, posters, slide decks) for submission and presentation at conferences
  • • Supporting areas of business development and operations for the UK office
  • • Additional projects as needed

Qualifications
An interest in mental health policy and issues in the current health care system, along with a strong passion for working in a very hands on way improve mental health care delivery models is essential. Experience in mental health, research, project management and relationship management will be viewed very positively. Completion of an undergraduate degree is essential.

The successful candidate will demonstrate strong conceptual ability; high quality of mind; excellent writing and manuscript editing skills; the ability to work productively under time pressure; ability to manage multiple projects concurrently; ability to interact successfully with senior leaders; the capacity to work well with others and independently; strong computer skills including, but not limited to, Microsoft PowerPoint and Excel, Adobe Illustrator and InDesign; and comfort in an academic environment. Fluency in English as a primary written and spoken language is required.

Time Commitment and Compensation
This position is full time and will be paid a salary of GBP £25,000. (or US$ equivalent)

Timeline
The position will begin in Dec 2016 /Jan 2017. A one-year commitment is required at least.

Application Procedure
Interested candidates should send a CV/Résumé (no longer than 2 A4 sides) and cover letter (1 side A4) by 17.00 GMT 31st December 2016 to Dr. Charlotte Roberts, VP of Standardisation (c.roberts@ichom.org).

ICHOM Standardisation Director

ICHOM is a non-profit organization committed to transforming health care to a value-based system through universal measurement and reporting of patient outcomes. ICHOM was co-founded in November 2012, by Professor Michael Porter of Harvard Business School, the Boston Consulting Group, and the Karolinska Institutet in Sweden.

One of ICHOM’s primary activities is the development of global Standard Sets by medical condition or population. Standard Sets are the most essential outcomes that all providers should collect, along with an essential set of baseline patient characteristics for risk adjustment. To develop these standards, ICHOM brings together Working Groups composed of clinical leaders, registry leaders, and patients and leads them through a structured, consensus-driven process. ICHOM also supports organisations to implement and measure our global standards of outcomes that truly matter to patients by medical condition and will launch a benchmarking programme in May 2016.

We believe measurement and reporting of ICHOM Standard Sets will:
Duties include, but are not limited to

  • • Help patients better choose the right treatments and providers for their needs
  • • Enable providers to benchmark and compare how well they are meeting the needs of their patients compared to their peers
  • • Allow payors to contract on the value of care delivered, not simply volume

ICHOM is a rapidly growing organisation that is gaining considerable traction worldwide. We believe in growing our employees, their personal development, and see this position as an excellent starting point for someone looking to progress their career in a fast-paced environment that adds value to healthcare systems worldwide.

Duties & Responsibilities
We are seeking a Director who can lead and supervise standardisation efforts across the area of mental health. Duties include, but are not limited to:

  • • Recruiting and managing relationships with international medical experts and patient advocacy representatives.
  • • Supervising Project Leaders in project plans, setting milestones, running meetings and patient focus groups, and coordinating the efforts of around 15-25 senior medical experts in any given working group.
  • • Planning the project funding phase and support in brining together funding to meet project needs
  • • Recruiting and line-managing a project management and research support team composed of project leaders, research assistants and research fellows.
  • • Overseeing publications and reports by teams to announce the standard set of measures.
  • • Planning the marketing phase to drive adoption of ICHOM’s standard sets around the world.
  • • Recruiting and managing relationships with physicians and senior management within our implementation partners, and planning the implementation phase to drive adoption of ICHOM’s Standard Sets.
  • • Running on-site events/community teleconferences in order to facilitate the adoption and implementation of our Standard Sets of outcomes.
  • • Assuring the high quality of Standard Sets produced across the Standardisation team.
  • • Developing engagement models and securing engagements with external stakeholders.
  • • Designing and implementing projects in collaboration with external stakeholders.
  • • Producing and delivering presentations and running meetings.
  • • Writing business-style case studies and articles targeted at a diverse audience of senior health care stakeholders.

Qualifications and work experience

  • • Experience working in health care delivery is required.
  • • Experience working in mental health care delivery/change management/system transformation is highly desirable.
  • • Experience leading the writing and publishing of articles, case studies and/or reports.
  • • Experience leading research teams and line-managing is highly desirable.
  • • Experience in project management and/or research.
  • • Demonstrated leadership experience is required.
  • • A medical degree is highly desirable.
  • • An MPH/MBA/PhD is highly desirable.
  • • Fluency in another language is desirable
  • • Experience in business development is desirable.

Additional characteristics

  • • A strong passion for improving healthcare delivery is essential.
  • • Fluency in English as a primary written and spoken language is required.
  • • Ability to work from Central London, UK or Boston, USA and to travel internationally, sometimes at short notice is required.
  • • The successful candidate will demonstrate strong conceptual ability; high quality of mind; excellent writing skills; the ability to work productively under time pressure; ability to interact successfully with senior leaders; the capacity to work well with others and independently; willingness to travel (the travel expected is modest); strong computer skills including, but not limited to, Microsoft PowerPoint; and comfort in an academic environment.

Timeline
The position will begin in December 2016/January 2017. At least a one-year minimum commitment is required.

Location
Central London, UK / Boston, USA

Salary
Salary will be commensurate with experience.

Application Procedure
Interested candidates should send a CV/Résumé (no longer than 2 A4 sides) and cover letter (1 side A4) by 17.00 GMT 31st December 2016 to Dr. Charlotte Roberts, VP of Standardisation (c.roberts@ichom.org).