AHSA/Insight is excited to announce a new partnership with the Voice of the Patient and ICHOM. The Voice of the Patient is a data-driven healthcare platform that places the patient perspective at the centre of the healthcare market.
ICHOM (The International Consortium for Health Outcomes Measurement) is a pioneer and foundational organisation that advocates for the importance of patient perspectives as a defining measure of value in healthcare. The Voice of the Patient is a data-driven healthcare platform that aims to support and advance this work by placing the patient perspective at the healthcare market centre through a bespoke AI measurement platform. It offers a unique perspective on the value of healthcare services by combining and articulating data from multiple stakeholders through a bespoke analytics platform.
The Voice of the Patient focuses on improving outcomes through learning and improvement. The platform articulates value in healthcare through an objective and measurable framework. Results are presented in terms of what matters most to patients and how these measures can be built into reimbursement and improvement metrics.
Originally developed overseas by Insight Actuaries, it was released in Australia in partnership with the Australian Health Services Alliance (AHSA) and has been made available to more than 130,000 patients across more than 20 individual health funds. The platform has consistently achieved a near 50% response rate.
The Voice of the Patient creates a unique opportunity for the market to measure, articulate and improve the value of the services offered to patients. It gives the country 15 million privately insured patients a seat at the table and a say in their healthcare journey. It captures, measures, and quantifies unique patients views of the care they receive. Sharing this with hospital partners will allow them to use a unique lens to improve health delivery and outcomes. The key is to measure what is most important to the patients.
As a knowledge partner, the Voice of the Patient will bring Australia-specific expertise to ICHOM international data sets and the global value-based care community, helping to shape services, standards and patient experiences at home and across the globe.
