ICHOM

  • About Us
    • About Us
    • Board and Team
    • News
    • Careers
    • Contact us
  • ICHOM Sets
    • Sets of Patient-Centered Outcome Measures
    • About ICHOM Sets
    • Learning Collaboratives
    • Case Studies
    • Implementation Directory
    • IT-Ready Sets
  • How we help you
    • Healthcare Providers
    • Payers
    • Policy-makers
    • Patients
    • Industry
  • Partner Program
    • Partner Program
    • Our Partners
    • ICHOM Implementation Partners
    • Patient Partner Alliance (PPA)
    • PPA Members
  • Education
  • Accreditation
    • Accreditation Program FAQs
  • Events
    • ICHOM Annual Conference
    • Webinars
    • On-Demand Webinars
  • Donate
  • Home
  • News
  • News
  • The Future is Now: Reflections from #ICHOM2024

The Future is Now: Reflections from #ICHOM2024

Tuesday, 29 October 2024 / Published in News

Jennifer Bright
President & CEO, International Consortium for Health Outcomes Measurement (ICHOM); Consultant, Momentum Health Strategies LLC

I’m returning from Amsterdam and ICHOM 2024 with a full mind and a full heart. Almost 700 delegates from 47 countries on 6 continents joined us at Beurs van Berlage for a science-filled conference focusing on co-designing and implementing standardized health and life quality outcomes measurement. We were fortunate this year to host ICHOM’s largest delegate and speaker cohort representing patient lived experience, and the contributions their voices made to the conference were profound. In addition, we presented over 156 scientific abstracts (a new high-water mark for ICHOM) that spanned implementation of ICHOM Sets on diabetes, cardiovascular health, oncology, mental health, pregnancy & childbirth, renal care and more. We presented two awards – the ICHOM-NEJM Catalyst Implementation Prize to the Hospital Moinhos de Vento in Brazil for implementation and outcomes measurement across a range of ICHOM Sets, and a delegate-selected “People’s Choice” award to OLVG for their work in designing and using a dialysis app to improve care and meet patient needs.

We also conferred the inaugural ICHOM Michael E. Porter Lectureship to Elizabeth Teisberg, whose original experience in seeking care for her son became the catalyst and the north star for the value-based healthcare movement. Her co-authorship of Redefining Healthcare and her tireless leadership to promote co-creation with patients and families of measures that matter to them, continues to inspire action around the world. During her lecture, she reminded all of us that ensuring health “for each and for all” is the fundamental purpose of healthcare and that value cannot exist without that purpose.

As always, I take many lessons home from ICHOM and I’m sharing just a few below. There is still time to secure a digital pass to watch the full recording of the conference which will be released in November. Take a look and see why ICHOM 2025 will be the must-attend conference from 30 September to 2 October, 2025 in Dublin, Ireland. We’re already gathering insights and ideas, and I cannot wait to show you where ICHOM is leading next.

1. Think Globally, but Act Locally. Change can happen from the bottom up – as in a clinic or hospital unit – AND from the top down – as in national policies and data collection platforms. Wherever you start, make the change relevant to local needs and norms. Share what you learn across systems and borders to scale up.

2. Start Simply, and Simply START! Outcomes measurement is agile and can start with the priorities based on local needs, patient goals and resources. Incremental implementation works and will encourage expansion.

3. Listen for, include, and co-create with the “unexpected voices” to define what needs are important to address and to measure. Patient-led change requires inclusive thinking and dedication to expanding understanding and elevating patients and families as experts. Lauren Cloud, the mother of a child with Angelman’s Syndrome, said it best: “if you want change, you have to go to the people living the struggle.”

4. Complexity doesn’t need to be a barrier to action. Small and large efforts in all types of healthcare settings, across multiple health conditions, are happening right now, both in countries and settings with sophisticated technology and resources, and in those with limited resources. The common denominator is the drive to get people healthier and to do so with the most efficient use of resources. Proof points abound – just see ICHOM’s implementation directory and the publications and abstracts that emerge from such work.

5. Use technology to tighten relationships rather than replace them. Digital health tools and AI can accelerate learning and support flexible, personalized care. Neither is a substitute for intentional, thinking care delivery and focus on the outcomes that matter to the person receiving that care.

6. The first ingredient of value is TRUST. The use of meaningful data that informs shared care decisions and pathways is a fundamental action to build and sustain trust, increase engagement, and create evidence that drives innovation and efficiency.

7. The most effective incentives for value-based care combine heart, carrots, and sticks. Regulatory and payment systems based on standardized outcomes measurement will inform people to do the right thing, reward the outcomes versus the processes or activities, and establish the criteria and expectations based on shared learning.

8. Be outraged that our healthcare systems everywhere do not efficiently or consistently deliver care that is safe, equitable, and meaningful to living our life. Disparities in care, lack of access, adverse events, waste, rising disease prevalence, and unchecked price and cost increases affect every nation on the planet. The results of the care delivered must be the primary, standard metric of improvement, allowing all of us to learn faster what works, for whom it works best, and why. Outcomes are the key to unlocking global learning and action.

9. Use that outrage to Be a Rebel. Whether you’re a Seeker, Solver, Networker or Champion, you have a role in the change that is driven by data and agency. Ask the “why” questions, dare to share your data and publish in the public domain so that everyone learns faster. Make and use your connections to raise up unexpected and marginalized voices, so that we understand what goals and lived context are important to the care journey. Lead by example and challenge others who have the resources (of all kinds) to dedicate them to an outcomes-driven transformation.

10. The Future is Now. We have no more time to waste debating payment models, innovation strategies or regulatory frameworks that do not start with the outcomes that matter to patients and families. ICHOM represents a global community of change agents from clinical, patient, researcher, payer, and regulator sectors. This grassroots movement has collectively built over a decade of science, co-creation, and implementation that makes patient-centered outcomes the fulcrum of change.

Latest

  • CancerCare Manitoba’s implementation of Varian’s Noona platform significantly enhanced patient engagement and streamlined clinical workflows by empowering patients to self-register and access care remotely, particularly benefiting those in rural areas.

    Noona enhances patient engagement by giving ind...
  • We’ve had a long and valued partnership with NHG, who’ve helped healthcare organizations around the world move toward value-based care — from kicking off implementation to digging into data, building alternative payment models, and designing better care pathways.

    After working on more than 50 projects across d...
  • ICHOM Releases Set of Patient-Centered Outcome Measures for Major Injuries

    The International Consortium for Health Outcome...
  • We’re thrilled to share that “Outcomes That Matter to Patients: ICHOM as a Catalyst for Value-Based Care,” has been published in NEJM Catalyst!

    The article highlights how ICHOM is driving val...
  • Join the VBHC Academy at Swansea University and Advance Global Value-Based Healthcare

    The VBHC Academy at Swansea University drives t...

Our Policies

  • Legal Information
  • Privacy Policy
  • Terms of Service
  • Preference Centre
  • The ICHOM Brand
  • FAQs

Our Work

  • Sets of Patient-Centered Outcome Measures
  • ICHOM Conference
  • ICHOM Connect
  • Partner Program

Contact Us

399 Boylston St. 6th floor
Boston MA, 02116
United States of America
Contact us

Follow us on Social Media:

Follow us on Social Media:

TOP

CIMAS Health Outcomes Measurement Journey-Diabetes Mellitus.

26 June 2025
09:00 EDT | 14:00 BST | 15:00 CEST
Presented By: CIMAS

REGISTER NOW

Cimas health group started the journey to implement outcomes measurements for diabetic patients from a network of primary care clinics in 2023. The presentation will outline our journey, challenges, lessons learnt, and the results we have started seeing so far. Key learning is that outcome measurement involves continuous process improvements.

Please see the expert speakers below:

Dr Travolta Mushayamano Mr Foster Akaketwa
Head of Clinical Services,
Cimas Health Group (Pvt Ltd), Zimbabwe
Chief Information Officer,
Cimas Health Group (Pvt Ltd), Zimbabwe

VBHC Early Adopter in an Agile Ecosystem

22 May 2025
09:00 EDT | 14:00 BST | 15:00 CEST
Presented By: Saudi German Hospital
ICHOM Set Studied:Low Back Pain, Diabetes

REGISTER NOW

Join us for a FREE webinar showcasing how Saudi German Health (SGH) is transforming care delivery through the practical application of Value-Based Healthcare (VBHC). Hear directly from the leaders driving this change, as they share real-world insights from the frontlines of implementation.

What to Expect:

  • A deep dive into SGH’s VBHC framework, strategic vision, and integration across operations
  • A compelling case study on low back pain — from pathway design to measurable outcomes
  • Honest reflections on enablers and challenges in shifting toward VBHC
  • Insight into patient perceptions, informed by PROMs and experience data
  • Key lessons learned and actionable takeaways for healthcare providers worldwide
  • Whether you’re exploring how to start your VBHC journey or seeking inspiration to scale, this session offers valuable perspectives and practical tools.

Please see the expert speakers below:

Dr. Mostafa Ghalwash Dr. Mohammed Hussein
Chief Quality Officer,
Saudi German Health
Group VBHC Director, Value-Based Healthcare,
Saudi German Health
Dr. Safwat Abouhashem
Professor of Neurosurgery,
Saudi German Health

Our April Webinar is hosted by Tawuniya, Saudi Arabia’s largest and leading private insurer pioneering Value-Based Health Care (VBHC).

24 April 2025
09:00 EDT | 14:00 BST | 15:00 CEST | 17.00 Riyadh time
Presented By: Tawuniya

As healthcare systems shift from fee-for-service to value-based models, payers face the challenge of integrating VBHC principles to achieve better patient outcomes and cost-effective care. Discover how trusted partnerships with providers and mutual risk-sharing agreements can deliver higher quality care while driving value-based reimbursement.

What You Will Learn:

  • Getting Started: Practical steps to begin the VBHC journey as an insurer
  • Structuring VBHC Contracts and developing trusted payer and provider partnerships
  • Learn from real-world pilots currently in motion howVBHV payment models work in practice
  • Population Health Management & VBHC
  • Challenges, successes and Lessons Learned

Don’t miss this opportunity to learn from industry leaders and gain practical insights into transforming healthcare financing with VBHC.
 
REGISTER NOW

 

Dr Othman Al-Kassabi Dr Mohammad Al-Saeed
CEO of Tawuniya CEO of Health Sector Office

 

Dr Hadi Al-Enazy, Dr Mohamed Kamal,
Senior Executive Director of Quality, Medical Analytics Director
Governance and Transformation

 
REGISTER NOW

Seven Years of VBHC in Brazil: Lessons & Future Perspectives

27 March 2025
09:00 EST | 14:00 GMT | 15:00 CET | 11.00 BRASILIA
Presented By: Hospital Moinhos de Vento

Join our Knowledge Partner Hospital Moinhos de Vento (HMV), the pioneer in using the ICHOM framework to elevate patient outcomes in Brazil. Over the past seven years, HMV has implemented PROMs across nine diverse health conditions—from stroke and heart failure to cancers, orthopedic surgeries, neonatal care, and even COVID-19. Experts will share key insights on how these efforts have improved care quality, redesigned care pathways, and addressed challenges along the way.

In this webinar, you will learn:

  • How strategic clinical leadership and data-driven insights led to measurable improvements in care quality and patient experience.
  • How a network of hospitals leveraged benchmarking and shared best practices to drive organisational development.
  • Practical strategies for adopting VBHC even with limited technological resources.
  • Understand the challenges faced—such as questionnaire burdens, the need for customized digital solutions, and integration of clinical data—and the innovative solutions HMV implemented

REGISTER NOW

 


 

Speakers

Mohammed Parrini,
Chief Executive Officer at Hospital Moinhos de Vento

Carisi Polanczyk,
Head of the Cardiology Service at Hospital Moinhos de Vento

Luiz Antonio Nasi
Chief Medical Officer at Hospital Moinhos de Vento

Arthur Pille
Attending Neurologist at Hospital Moinhos de Vento

Sheila Martins
Head of Neurology at Hospital Moinhos de Vento

REGISTER NOW

Speakers

Zofia Das-Gupta (Moderator)
Senior Director, Outcomes Implementation & Accreditation
ICHOM

Sumalee Samakkanonthakan, RN, M.N.S. (Adult Nursing)
Manager of Center of Excellence Heart (CoE Heart)
Bangkok Hospital Pattaya

Transform your approach to cardiac surgery care by learning:

  • The Power of Collaborative Networks: How to develop patient-centered protocols for cardiac surgery in collaboration with local government hospitals, and how service design and strategic partnerships with local government hospitals can expand access to vital cardiac surgery services.
  • The Telemedicine & Digital Health Advantage: How to harness these tools to optimize patient outcomes, reduce costs, and create stronger, more connected hospital-patient relationships.
  • The ERAS Implementation Blueprint: A detailed, step-by-step guide to implementing an interdisciplinary, patient-centered Enhanced Recovery After Cardiac Surgery program, putting patient needs first.
  • Data-Driven Outcome Improvement: How to utilize the ERAS protocol to drive measurable improvements in patient outcomes.

Highlig­hts:

  • VBC & Patient-Centricity: Service design lessons learned integrating Value-Based Care for a comprehensive patient experience.
  • ERAS Protocol Results: Model and patient outcomes using the ERAS protocol.
  • Ecosystem Collaboration: Resource utilization and collaboration for a thriving Thailand healthcare ecosystem.

REGISTER NOW